© Andvista 2027

Customer experience

IOT allows for an analytics-driven approach that applies intelligence to the context of the consumer (where he or she is, what he or she is hoping to accomplish)

 

For consumers, improved efficiency will flow from several key IOT-reliant applications, including:

  • Checkout optimization tools,

  • In-store guidance for shoppers,

  • Mobile payments, including Apple Pay

IoT ensures:

ENABLES CONSUMERS TO RECEIVE WHAT THEY WANT, WHEN AND HOW THEY WANT IT